We at ConvertMagik.com value your privacy and are committed to protecting the data you share with us.

This Privacy Policy will give you a clear picture of:

• What information we gather.
• Why we need it.
• How we use it and keep it safe.

Throughout this text, terms like “ConvertMagik.com,” “we,” or “us” refer to ConvertMagik.com, Inc. and its affiliate companies.

This document is designed to inform you about how we handle your ‘Personally Identifiable Information’ (PII). Under US law, PII is any data that can identify a specific person.

We encourage you to read this policy carefully so you understand our practices regarding your personal information.

1. What is the scope of this Privacy Policy?
   This Privacy Policy is integrated into our website’s Terms of Service. It governs all information we collect through your use of the ConvertMagik.com website and its various services, as described in this document.
2. What Information does ConvertMagik.com collect about me?
   When you interact with our site, we may collect information that can be used to identify you, either on its own or combined with other data (“Personal Data”). We may also collect information that is anonymous and cannot be traced back to you (“Non-Personal Data”).
3. Data you provide when you create an account
   Registering for an account requires you to voluntarily provide Personal Data, including your email address, username, and contact preferences. If you log in using a social media account (like Google or Facebook), we will ask for your consent to access basic profile information, such as your name and email address. You can revoke this access at any time through your social media account settings.
4. What other Information do we collect from you?
   We collect any content you upload, enter, or transmit while using our Services, such as text, documents, or other files (“User Content”).
5. What information is automatically collected?
   As you use our Site and Services, our systems automatically record:

• Your Location: The general geographic area where you are using your computer or mobile device (determined from your IP address).
• Log Data: Standard server logs that include your IP address, browser type and configuration, the date and time of your requests, and information from cookies.
• Usage Information: Details about how you interact with our Site, such as which pages you view and the features you use. We analyse this data, sometimes with help from third-party services, to understand user behaviour and improve our website.
• Device Information: Technical details about the device you use to access our site, including the hardware model, operating system, and unique device identifiers.
• Cookies: Information from cookies, as detailed in our dedicated Cookie Policy.

6. When does ConvertMagik.com collect information?
   We collect information from you during various interactions, including when you register on our site, place an order, subscribe to our newsletter, enter information on our site, or use our web-based services.
7. How does ConvertMagik.com use my Information?
   We process and use your information as necessary to fulfil our contract with you and for our legitimate business interests. Specifically, we use it to:

• Communicate with you: To provide updates, respond to your support requests, offer account verification help, and follow up on correspondence.
• Improve our Services: To manage, secure, and analyse our Site and Services; develop new features; and enhance our systems’ performance.
• Marketing: To send you promotional emails and special offers, which you can unsubscribe from at any time. For users in the European Economic Area (EEA), we will only send these with your prior consent.
• Security & Analytics: To calculate user statistics, prevent fraud, and detect misuse of our services.
• Transactions: To process your payments and deliver your orders.
• Your Content: To store, display, and make your uploaded User Content accessible to you when you use our Services.

8. Does ConvertMagik.com analyze User Content?
   Our employees do not actively monitor all User Content. However, we may access and view it in specific circumstances, including:

• To investigate potential violations of our Terms of Service.
• To provide technical support and answer your help requests.
• To improve our algorithms and services, as permitted by our Terms of Service.
• To protect the rights, property, and safety of ConvertMagik.com, our users, or the public.
• To comply with legal obligations, such as responding to court orders or warrants.

9. Right to use Data and Disclosure
   This section introduces our policies on how we use your data and the specific situations under which we may disclose it to third parties.
10. Does ConvertMagik.com ever share my Information?
    We disclose Personal Data to third parties only in the following situations:

• Service Providers: With trusted partners who assist us with operations like hosting, analytics, and customer support. These providers are contractually bound to handle your data only as we instruct.
• With Your Consent: When you give us explicit permission to share it.
• Safety and Legality: When necessary to investigate fraud, enforce our Terms of Service, or address illegal activities or potential threats.
• Legal Requirements: When we are legally required to do so to protect rights, property, or personal safety, or to respond to lawful requests from public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets. Your data would remain protected by this Privacy Policy.
• Non-Personal Data: We may share or publish anonymous, aggregated data with partners or in public reports.

Important Legal Note: Any reports or results generated by ConvertMagik.com are not legally admissible and cannot be presented as evidence in court or other legal matters. We preserve all rights regarding the legal admissibility of our data.

11. Does ConvertMagik.com get profit from my Personal Data by selling it?
    No. ConvertMagik.com does not sell or rent your Personal Data to any third party.
12. Does ConvertMagik.com use cookies?
    Yes. We use cookies and similar technologies to:

• Remember your login details and site preferences.
• Process your actions on the site.
• Analyze user activity to improve site performance and user experience.
• Deliver ads for our own products and services to you on other websites you visit. We do not share your Personal Data with third parties for their advertising purposes.

You can disable cookies through your browser settings, but this will likely limit the functionality of some site features.

Third-Party Disclosure

• We do not sell, trade, or otherwise transfer your Personally Identifiable Information to external parties.
• We employ a third-party service for site monetization, and you can manage your consent preferences for this.
• Our blog and policy pages may include external links to provide better context. We are not responsible for the content or practices of these third-party sites and recommend you review their privacy policies.

Google Advertising

• Our website uses Google AdSense. As a third-party vendor, Google uses cookies (like the DART cookie) to serve ads to you based on your visit to our site and other sites on the internet.
• You may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

13. How to delete, modify, or disable cookies?
    You have full control over cookies through your web browser’s settings. You can choose to:

• Delete cookies that are already stored on your device.
• Block future cookies from being set.
  We provide direct links to the official guidance for managing cookies on all major browsers (e.g., Firefox, Chrome, Edge, Safari). If your browser isn’t listed, please consult its help documentation. Please note that if you disable cookies entirely, some features of our website may become unavailable or not work as intended.

14. How do plugins and third-party apps work?
    Our site may integrate with third-party services and plugins (such as social media “Like” buttons).

• Consent: These services will ask for your permission before they can access any of your information. You should carefully consider whether to grant this access.
• Data Collection: The companies that provide these plugins can know that you visited our site. They may combine this information with other data they have about you from across the internet to build a profile of your interests.
• Third-Party Policies: Any information collected by these external companies is governed by their own privacy policies, not ours. We have no control over their practices and strongly advise you to read their policies to understand how your data is used.

15. Will ConvertMagik.com send me email notifications?
    We send two types of emails:

• Promotional Emails: These include special offers, product news, and partner information. You can unsubscribe from these at any time using the “unsubscribe” link in the email or your account settings.
• Transactional Emails: These are essential messages about your account, subscription, and orders. You will continue to receive these even if you unsubscribe from promotional emails.

CAN-SPAM Act Compliance (U.S.):
We comply with U.S. anti-spam laws by:

• Not using misleading email subject lines.
• Identifying messages as advertisements.
• Including our physical business address.
• Honouring unsubscribe requests promptly.
• Allowing you to unsubscribe via a link in every email.

For EEA Users: We operate on an “opt-in” basis. We will only send promotional emails to users in the European Economic Area if they have given us clear prior consent.

16. Will ConvertMagik.com ever make any of my data public?
    No, we do not publicly disclose your Personal Data or User Content. The only scenarios where your information might be shared are the limited, specific ones outlined in our “When do you share my information?” section (e.g., for legal reasons or with service providers), which are not considered making the information “public.”
17. How does ConvertMagik.com handle “Do Not Track” signals?
    We respect your browser’s “Do Not Track” (DNT) setting. When a DNT signal is active, we will not:

• Track your browsing activity across different sites.
• Use cookies for advertising purposes.
• Permit third parties to track your behaviour on our site for their own use.

18. COPPA (Children’s Online Privacy)
    In compliance with the Children’s Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal information from children under the age of 13.
• If we discover that we have inadvertently collected such information, we will take immediate steps to delete it from our servers.
• We explicitly direct children under 13 not to provide any personal information on our site.
• We encourage parents and guardians to monitor their children’s online activities and to educate them about not providing personal information without permission.

19. Does ConvertMagik.com get information from children?
    In compliance with child privacy laws (COPPA), we strictly prohibit the collection of data from children under 13.

• Policy: We do not knowingly gather any personal information from individuals under the age of 13.
• Action: If we learn that we have inadvertently collected such information, we will promptly take steps to delete it from our systems.
• Directive to Children: If you are under 13, you are instructed not to provide any personal information on this site.
• Advice to Parents: We encourage parents and guardians to actively monitor their children’s internet use and to advise them against providing personal data online without permission.

20. Data transfer, storage, retention, and deletion
    This section serves as an introduction to our data management practices. It outlines our policies on how your data is moved (transfer), where it is kept (storage), how long we keep it (retention), and how it is permanently removed (deletion), in line with global data protection laws.
21. Where is my Information stored when shared with ConvertMagik.com?

• Purpose: User data is stored on our servers to process your details and generate accurate responses to your queries.
• Premium Accounts: For paying subscribers, this data is held within their personal accounts on the site.
• Security Claim: We state that user accounts are “fully encrypted with top-level security,” making the information inaccessible to third parties or even our own employees.
• Deletion Policy: A key feature is that stored data is automatically deleted once a user unsubscribes from the service.
• No Backups: We affirm that our servers will not retain your data for personal use or create backups after you leave.

22. How safe is my Information?
    We are committed to protecting your information but must acknowledge the inherent risks of the internet.

• Security Measures:
  • In Transit: We use industry-standard encryption (SSL/TLS) to protect your data while it travels between your browser and our servers.
  • At Rest: Once we receive it, we store your data on our servers using a combination of physical, technical, and logical security safeguards.
• User Risk & Responsibility: Data transmission over the internet can never be guaranteed 100% secure, so you transmit data at your own risk. We also recommend that you take steps to secure the devices you use to access our service.
• Breach Protocol: In the event of a security breach, we commit to notifying you via the email address you provided and may also post a notice on our website.

23. How can I erase my Personal Data from ConvertMagik.com?
    The process for a user to permanently delete their personal information is straightforward:

• The Method: For premium users, you must cancel your subscription and then proceed to delete your account directly through our site. This action will erase your associated personal data.

24. How long is my Personal Data stored in the ConvertMagik.com system?
    Our data retention policy balances your control with our legal and operational needs.

• Your Control: You have the primary right to delete all your Personal Data at any time by cancelling and deleting your account.
• Legal & Business Exceptions: We may be required to retain some of your Personal Data for longer periods for specific, legitimate purposes. This is not for marketing, but for:
  • Legal Compliance: Such as meeting tax, audit, or legal reporting obligations.
  • Legitimate Business Interests: Including fraud prevention and detection.

25. What would happen if ConvertMagik.com closes my account?
    This section explains the process if we terminate your account.

• Data Deletion Request: Even if your account is closed due to a violation of our Terms of Service, you retain the right to contact us and request the deletion of your personal data.
• Account Appeal: If you believe the closure was an error, you can contact us to explain your position and request account retrieval.
• Administrative Review: All such requests will be reviewed by our administrators, who will make a decision in accordance with our legal obligations.

26. California Online Privacy Protection Act (CalOPPA)
    This section outlines our compliance with this influential California law, which sets a standard for privacy practices.

• Anonymity: Users can browse our site anonymously.
• Visibility of Policy: We have placed a clear and conspicuous link to our Privacy Policy on our homepage, which is accessible with a single click. The link explicitly contains the word “Privacy.”

27. Fair Information Practices
    We adhere to these core principles of U.S. privacy law. Our specific commitments in the event of a data breach are:

• Timely Notification: We will notify affected users via email within 15 business days of becoming aware of the breach.
• Site Notice: We will also post a notification on our website to inform all users.
• Individual Redress: We acknowledge your right to legal recourse. If we fail to comply with data protection laws, you have the right to pursue enforceable legal action against us through courts or government agencies.

28. For EEA users
    This section clarifies the legal bases we rely on to process data for users in the European Economic Area.

• Primary Bases: We primarily process your Personal Data to fulfill our contractual obligations to you and based on our legitimate business interests in providing a high-quality service.
• Consent-Based Processing: We specifically require and obtain your consent for sending promotional email notifications and for placing non-essential cookies on your device.
• Other Legal Bases: In some cases, we may process data to comply with a legal obligation or to protect your vital interests or the interests of another person.

29. What are my rights as a user, and how can I use them?
    This is a comprehensive list of data subject rights for EEA-based users.

• Right to Access: You can request a downloadable report of your Personal Data by submitting a support ticket. We will verify your identity before providing this information.
• Right to Rectification and Erasure: You can correct your Personal Data (name, email, etc.) through your account settings. To delete all your data, you must cancel and delete your account.
• Right to Object: You can object to our processing of your data. For marketing emails, this is managed through the “unsubscribe” link. Note that you will still receive essential transactional messages related to your subscription.
• Right to Lodge a Complaint: If you believe we have not complied with data protection laws, you have the right to file a complaint with your local data protection supervisory authority.

30. Will this Privacy Policy ever change?
    Yes, our policy is a living document that may be updated.

• Reasons for Change: Changes may be prompted by updates to our services, business operations, or relevant laws.
• Notification: We will notify you of any significant changes that impact your rights, typically via email. We will also post the updated policy with a clear effective date on our website.
• Your Responsibility: We recommend you periodically review the policy. Your continued use of ConvertMagik.com after a change constitutes your acceptance of the new terms.
• Your Option: If you do not agree with the changes, you have the right to discontinue using our services and delete your account.

You will be notified of any changes in Privacy Policy on our Privacy Policy page.

31. User content uploaded on ConvertMagik
    This section provides specific guarantees about the files you upload.

• Core Promise: We do not store, share with third parties, or claim any ownership rights over any content (text, files, images) you upload.
• Textual Content: Text and documents are not saved on our servers. They are processed and then immediately removed from our system. We prioritize the confidentiality of your documents, and they are never indexed by search engines.
• Image Content: Images are uploaded temporarily solely for processing. Our system is designed to delete images immediately after completing your request. The copyright of all submitted images always remains with the original owner.

32. Third Party Services
    Our Privacy Policy’s jurisdiction ends where other services begin.

• Scope Limitation: This policy does not apply to other companies’ websites, services, or applications (e.g., Facebook, Twitter, YouTube) that you may access from our site.
• No Responsibility: We cannot control or take responsibility for the content, practices, or privacy policies of these Third-Party Services.
• User Advice: We strongly encourage you to carefully review the privacy policies of any other services you use.

33. GDPR Privacy Notice (For EEA/UK Users)
    This section details the enhanced privacy rights and practices for individuals in the European Economic Area (EEA) and United Kingdom under the General Data Protection Regulation (GDPR).

• Legal Bases for Processing: We only process your personal data when we have a valid legal basis, which includes:
  • Performance of a Contract: To provide you with the services you signed up for.
  • Your Consent: For specific actions like marketing emails and cookies, which you can withdraw at any time.
  • Legitimate Interests: For our business needs, such as improving our services, network security, and fraud prevention, provided these do not override your rights.
  • Legal Obligation: To comply with laws.
• Data Collection & Use:
  • We collect data you provide directly (name, email, etc.), from third-party logins (like Facebook), from advertising partners, and automatically through your use of our service (IP address, device info, cookies).
  • We use this data to manage your account, provide support, personalize your experience, improve our services, and for security.
• Cookies:
  • Essential: Required for the site to function.
  • Functionality: Remember your settings and preferences.
  • Performance/Analytical: Help us understand how people use our site.
  • Advertising/Targeting: Used to show you relevant ads for our own services.
• Data Sharing: We only share your data with:
  • Trusted vendors who help us operate (e.g., hosting, analytics).
  • Legal authorities when required by law.
  • A successor company in the event of a merger or sale.
• Data Retention: We do not retain your data indefinitely.
  • Uploaded content is deleted immediately after processing.
  • Account data is deleted when you cancel and delete your account, except where we must retain it for legal, tax, or fraud prevention purposes.
• Your GDPR Rights: You have the right to:
  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data (“Right to Erasure”).
  • Restrict or Object to our processing of your data.
  • Data Portability (receive your data in a usable format).
  • Withdraw Consent at any time.
  • Lodge a complaint with a supervisory authority.
• Children’s Data: We do not knowingly collect data from anyone under the age of 16 in the EEA/UK.

35. Fillout™ Google Workspace APIs Limited Use of User Data
    This is a specific compliance statement. If you use Google Workspace to access our services, our handling of information received from Google adheres to Google’s strict API policies. Crucially, any user data obtained from Google will not be used for developing or training generalized artificial intelligence (AI) or machine learning models.
36. Contact Us
    For any questions, concerns, or to exercise your privacy rights, you can reach us via our help desk. Please submit your request to: support@convertmagik.com.